We’ve compiled answers to some of the most common questions to make your shopping experience smooth and hassle-free.
Q: Is there a minimum order quantity?
A: No, you can order even a single product!
Q: Can I customize my order?
A: Yes, we offer personalized products. You can share your customization details while placing your order.
Q: What payment methods do you accept?
A: We accept online payments via UPI, debit/credit cards, net banking, and wallets.
Q: Is my payment secure?
A: Yes, your payment is 100% safe and secure with us.
Q: How long does it take to receive my order?
A: Standard making time is 1-3 business days, and delivery takes 2-7 business days, depending on your location.
Q: What happens if I miss the delivery?
A: If you miss the first delivery attempt, we will reattempt delivery one more time. However, if the parcel is still returned to us, you will need to pay additional delivery charges for reshipping.
Q: Can I cancel my order?
A: Orders can be canceled within 1 hour of placing them. After that, cancellations may be subject to partial refunds based on the production status.
Q: What if I receive a defective or wrong product?
A: Please share a proper unboxing video (continuous without cuts) for verification, and we will assist you with a replacement or refund.
Q: Will my photos or text be adjusted to fit the product?
A: Yes, we may crop, resize, or adjust your photos to ensure the best fit for the product.
Q: Can I preview the design before printing?
A: For most products, we process orders directly. If you require a preview, please contact us beforehand to confirm feasibility.
Q: How can I contact you for any queries?
A: You can WhatsApp us at Click here to chat, call us at +91 9910361795, or email us at support@memorizer.in
Q: Kya minimum order quantity hai?
A: Nahi, aap ek single product bhi order kar sakte hain!
Q: Kya main apna order customize kar sakta/sakti hoon?
A: Haan, hum personalized products offer karte hain. Aap customization details order place karte waqt share kar sakte hain.
Q: Aap kaunse payment methods accept karte hain?
A: Hum online payments accept karte hain, jaise UPI, debit/credit cards, net banking, aur wallets.
Q: Kya mera payment secure hai?
A: Haan, aapka payment 100% safe aur secure hai.
Q: Mera order milne mein kitna samay lagega?
A: Standard making time 1-3 business days hai, aur delivery mein 2-7 business days lagte hain, location ke hisaab se.
Q: Agar main delivery miss kar doon toh kya hoga?
A: Agar aap pehla delivery attempt miss karte hain, toh hum ek baar aur delivery reattempt karenge. Lekin agar parcel fir bhi return ho jata hai, toh aapko reshipping ke liye additional delivery charges dene honge.
Q: Kya main apna order cancel kar sakta/sakti hoon?
A: Orders ko 1 hour ke andar cancel kiya ja sakta hai. Iske baad cancellations par production status ke hisaab se partial refund lag sakta hai.
Q: Agar mujhe defective ya galat product mile toh kya karna hoga?
A: Kripya ek proper unboxing video (continuous bina kisi cut ke) share karein, aur hum aapko replacement ya refund mein madad karenge.
Q: Kya mera photo ya text product ke hisaab se adjust kiya jayega?
A: Haan, hum aapke photos ko crop, resize, ya adjust karte hain taaki product par best fit ho.
Q: Kya main printing se pehle design ka preview dekh sakta/sakti hoon?
A: Most products ke liye hum orders directly process karte hain. Agar aapko preview chahiye, toh kripya humein pehle contact karein aur feasibility confirm karein.
Q: Main kisi bhi query ke liye aap se kaise contact karoon?
A: Aap humein WhatsApp par Click here to chat karein, +91 9910361795 par call karein, ya support@memorizer.in par email karein.